Are you encountering an error message on Instagram that says "Disabled accounts can't be contacted" when attempting to send a direct message?
This issue occurs when the text field is disabled, preventing you from typing and sending a DM to someone.
Instagram provides an option to temporarily disable your account, but reactivating it may lead to some problems.
One such issue is that your friends may not be able to send you DMs.
To resolve the "Disabled accounts can't be contacted" error on Instagram DMs, follow the instructions provided in this guide.
Why does Instagram say that disabled accounts can’t be contacted?
Instagram has stated that "disabled accounts can't be contacted" because the account is temporarily deactivated. This can be done on Instagram by disabling or deactivating your account.
You can deactivate your account using the Instagram app, a mobile browser, or a computer. Once you do so, your profile, posts, likes, and comments will be hidden from others. However, all of these will be restored when you reactivate your account by logging back in.
It's important to note that reactivating your account may cause certain issues, such as the inability to receive direct messages. So, be mindful of the consequences before deactivating or reactivating your account.
How to fix “Disabled accounts can’t be contacted” on Instagram
To resolve the "Disabled accounts can't be contacted" issue on Instagram, the user should reactivate their account by logging back in.
If the account has already been reactivated, you can try restricting and then unrestricting it. Alternatively, you can unfollow and then follow the account or block and then unblock it.
If none of these methods work, you may need to wait for 24 to 48 hours or longer before being able to send direct messages again. This is because reactivating an Instagram account can lead to a temporary inability to receive direct messages.
Open the conversation between you and the person.
Tap on the person’s username on the top navigation bar.
Select “Options” and select “Restrict”.
Search for the person’s username in your direct message list and select them.
Select “Unrestrict” and try sending them a message
Fix 2: Unfollow and follow
Visit the person’s profile.
Tap on the “Following” button.
Select “Unfollow” followed by “Follow”.
Try sending them a message.
Fix 3: Block and unblock
Open the conversation between you and the person.
Tap on the person’s username on the top navigation bar.
Select “Options” and select “Block”.
Select “Unblock” on the same screen.
Try sending them a message.
Fix 4: Wait for 24 to 48 hours
If an account is temporarily disabled, it needs to be reactivated before you can send them a message.
To reactivate an Instagram account, you need to log in to it and follow the on-screen instructions.
You might not be able to send messages to an account that is recently reactivated.
If an account was recently reactivated, try waiting for 24 to 48 hours or more before sending a message.
